123 N. Main Street, Apt 101. Denver, Colorado 80202.
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Frequently Asked Questions
All orders placed on our website are sent in a plain envelope or box (depending on the size of the order) with nothing written on the outside as to the contents. Shipments are sent via Express Post with a tracking number included. Bottle labels are shipped separately for additional privacy and discretion.
Deliveries are subject to the exact shipping location.We use either FedEx or Ups which can take up to 2-7 days depending on the clients location(48hrs at most for addresses within the united states and 4-7 days if located in Canada,Europe,Asia or the world at large).You can track the progress of your package with the tracking number that will be emailed to you after the registration of your package.
We ship to ALL States within the US,EUROPE,UP,AUSTRALIA and ASIA.For any concern please text or call us at 7202956207
All orders are shipped from our warehouse located in Denver. However, for security reasons, we have chosen not to disclose the precise location on our website.
In an era plagued by deceitful online ketamine suppliers, we stand apart as a trustworthy source. Our unwavering commitment to building a solid reputation over the years has earned us the trust of countless clients. Moreover, we firmly believe in the transformative power of ketamine therapy. Our website serves as a gateway to exceptional ketamine products, catering to discerning individuals aged 19 and above.
Please select your desired product or consult our live support team for any inquiries. To proceed with your purchase, simply click on your cart, as you would on any other website, and proceed to checkout.
Our delivery guarantee ensures that we make every effort to ensure the successful delivery of your order. In the rare event that your order is misplaced (which is highly unlikely), we will promptly resend it using a discreet and secure packaging method. If, by some unforeseen circumstances, it becomes impossible to deliver your order, we will provide a full refund of your payment.
Rest assured that our commitment to delivering your order is unwavering, and we take great pride in our exceptional track record of successful deliveries. We understand the importance of receiving your order in a timely and discreet manner, and we go above and beyond to ensure your satisfaction.
In the unlikely event of any delivery issues, our dedicated customer support team is always available to assist you. We value your trust in our services and strive to provide you with a seamless and reliable shopping experience.
Please note that our delivery guarantee is backed by our years of experience and expertise in the industry. We continuously work to improve our processes and maintain the highest standards of professionalism and efficiency.
We strive to ensure that all orders are shipped out on the same day. Once we receive your order and confirm payment, we will proceed with packaging it. Once the packaging process is complete, we will promptly register it for delivery. Following registration, you will be provided with a tracking number for your package, allowing you to monitor its progress until it reaches your address.
We committed to providing the highest quality products and customer service and is responsible for delivering orders to their customers. We give all our valued customers a 30 days money back guarantee .However, due to the nature of the products, which are controlled medications in many countries, there is a need for some guidelines to be followed. Items purchased with us can be returned on the following conditions:
Wrong Item Received
If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office we will refund you via your original payment method.
Items Faulty on Arrival
If your items turn out to be faulty on arrival then we also ask that you let us know immediately via our Contact us form, or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.
Items Damaged in Transit
If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.
If you change your mind
If you have simply changed your mind about any item you have ordered and want to return it to us, then in line with the Distance Selling Regulations you can as long as you return it to us or inform us within the first 7 days of your purchase or receipt of the goods. The products must not be opened, used or tested and they must be returned in the exact same form as which they were received by yourself / posted by us. Again, once we have received the product back to us we will issue a full refund for you via your original payment method.
Open Packages on Arrival
If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.
Please note that the above returns policy does have some limitations and especially with Stimulants and salts due to the sensitive nature of the product, when it is been opened at all we can not accept any return.
We are pleased to inform you that we accept payments through various convenient platforms such as Bitcoins,Cash App, Chime,Western Union,Venmo, Zelle, Apple Pay, and PayPal.